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Originally Posted by MCİ
Had to drop off the X yesterday for an inspection and couple of minor glitches (window regulator, lock actuator) that developed since the factory warranty expired on 6/06. In lieu of the factory 4/50k warranty - I purchased an additional 5/50k warranty from warrantydirect (WD) for $2k.
During my visit yesterday, the dealer (Hassell BMW, NY) simply took a copy of my contract for their records and told me an estimate will need to be approved by WD before any work can start. If nothing is found wrong, I would be responsible for $110 diagnostic fee. 5 hrs later I recieved a call WD approved the fixes and the car will be ready before EOD. All the charges were paid for directly by WD - no paperwork, no phonecalls, nothing.
In all, my bill was for $37 (NYS Inspection fee) and I was given a new 335 coupe for the day as a loaner.
Not too shabby.....WD two thumbs up!
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I had a similar first experience with WD. Only downside for me was that they only covered $100 per hour of labor, and my dealer charges like $130. I also used their Roadside service once to fix a flat. I like them
