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Originally Posted by CND
Update.
Just received a call from BMWNA. They are going to cover the cost of the parts as long as I cover the labor.
Nice touch on BMW's part.
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Could you let me know who you spoke with at BMW NA? I submitted my information last month and received a call from a lady named Zima (sp?) and she told me that missing pixels on the MID (radio unit) were not considered a safety hazard so they wouldn't replace it.
Any suggestions from anyone who has successfully gotten BMW to replace the MID? Should I resubmit my information?