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The person at BMWNA I talked to was Robert Murphy - They hedge their ability to help you by saying their help is strictly on a case-by-case basis - Which I believe is governed by your history with BMW - I have been a BMW owner for less than 2 years, but have supported (so to speak) my dealers well and have a history with my 2001 X5 of well maintaining (& upgrading) it - I imagine having bought a new X5 last March with extended service & maintenance warrantees also helped their decision to pay 100% of the parts cost for me - just my quess as to why they picked up 100% instead of 50%
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Mark         _______________________________
2001 X5 4.4i topaz blue/sand Sport, complete Dinan S2  , hitch, V1, tint, BSW Stage 1, Alpine INA-W910BT
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Life is not fair!
You can't protect people from their own stupidity!
Laughter makes life worth living
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