thanks for the welcome!

when i hit the voice button and say a radio command, the system just says "sorry" then turns off after a few more tries. if i say "help", then the voice prompt gives me the phone options... this portion works

the manual shows a lot of short commands, but none of them work when i try to use. dealer's mechanic thinks that i need the nav system to access the short commands, otherwise i can only use phone. this doesn't give me any comfort, so i'm asking around about it. wanna make sure that my situation is not a defect.

the car feels and drives good, no doubt. just want to make the most out of the features it offers.