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Originally Posted by crows
with both units ...they both do not accept the disk i.e. it doesnt even attempt to load it....you try and feed it in and the mechanism doesnt appear to try and retreive it.....
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OK. The ability for the mechaism to accept a disc is totally unrelated to software or country coding. It is likely to be a mechanical problem
I suggest you take the cover off the unit and determine if a CD is already inside the mechanism. Maybe you cannot insert a new CD because there is already one in there! Do you hear any CD spinning?
Or possibly the device received a knock during transit and the mechanism is out of alignment - I had this happen to me, where one of the CD guides became unclipped. I could slip it back on and then it was OK. Involved dismantling to some extent, but easily fixed in 15min.
If you uncomfortable with working on CD mechanisms, take it to an audio repair shop and ask for their assistance.