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Old 03-01-2007, 08:13 PM
malave53 malave53 is offline
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Location: New Jersey
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Problem with 2005 BMW X5 and Sprint Motorola Razr V3M

We recently purchased the new Product RED Razr from Sprint and have been having some problem with getting the (bluetooth) hands-free to work.

Up until last week I've had the Razr V3 with Cingular and everything worked fine. But, now that we have the Sprint Razr V3M, I've been having a lot of problems.

The phone does pair with the car. I've established a connection with the passkey and so on....and it even loads the phonebook and shows siginal strength. When I tried to make a call using the GPS screen, the phone icon on the GPS screen would light up red indicating that the BMW computer has executed the call, but the problem is the audio will not sound in the car speakers, but rather just the phone (which is the opposite way than it should be working)

Now, when I flip the Razr OPEN so that you can see the screen, then the audio goes through the car speakers, and also the phone's speaker. So now its working half/half. (The audio should never go through the phone's speaker when connected to the BMW)

The other part of the problem is when someone calls, (regardless if the screen is open, or shut) the car's "ringtone" plays through the speaker system, but so does the phone's speaker. So when a call comes in, I got the "old" styled telephone ringtone coming through the car, and my polyphonic ringtone coming through my phone, which, as you can imagine is very annoying.

I brought the car to the dealer yesterday (Paul Miller BMW, in Wayne, NJ.. if anyone cares) and they assured us its not the car, but its the phone.

Could this be a problem with the BMW's bluetooth firmware (TCU unit maybe?) Or, is it just the phone itself. My guess right now is that the firmware Sprint has on their new V3M's causes a "glitch" when the screen is closed, which causes the audio not to go to the car speakers.

Any help would be greatly appreciated.
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