I experience the same issues on a 3.0...if you search "hesitation" in this forum you will find others with similar issues. What is your build date?

I think the issue is the trans is downshifting to 1st gear way too early or at odd times...I hope this can be fixed w/ a software update. I am witing to bring mine in when a hitch I have on order comes in. I'll report my experience.

Is there any way to see on the display what gear we are in while in automatic, I cant find an option to display this. This would help diagnose the issue.

btw- did you ask them to ride with you and experience the issues?

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2013 X5 35i M Sport