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Old 03-24-2007, 10:51 AM
BG624 BG624 is offline
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SW Updates

Quote:
Originally Posted by X5FX
because the vintage process they use is very slow, and it cost them consideral time...which is money. Also backs-up the shop and personel that could be working on real service issues.

what they should do is allow customers to update them selves, via either downloads or DVD
The software could be updated when the car is in for service. It seems crazy to me that when there is a fix for a problem(s) they won't give it to you unless you complain. I find being pro-active is far better in business than being re-active.
Allowing people to update SW themselves could make BMW liable for any issues that arose.
What I'm going to do is follow these BMW forums and when someone on the board tells us about a new SW version I'm going to complain about the specific problem to get the update.
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