Finally got the car back after 13 days. Here is what they wrote:

"Test drove car and was able to verify rough running and hesitation.
Check for FC and no faults. puma case sent 8985830. Told to
unplug VVT sensors and drive. Car bucked at 1700 rpm. Puma case sent.
Told to start engine with VVT sensors unplugged, to then unplug VVT
sensors and plug back in. This would show us if both sensors were working together when we see if both motors went to default like they should.
At restart both motors went to 9.05mm. Sent case back and told to replace both VVT motors. Car ran smooth after rplacement."

Replaced both Valvetronic motors.
Car runs smoother now and they did v.25 upgrade also. Not done testing it out yet, but it is at least 50% better at this point.

__________________
Mike F
Current: 2017 Grand Cherokee HEMI
2017 Kawasaki ZX-14r
2017 Harley RG Ultra
2017 Harley Fatboy S