Just exactly what you asked - service.

I've had good experiances with Open Road but Westchester is very thorough. When you bring the car in and explain to them the problem, they actually *diagnose* the problem and fix it the 1st time around !

For example, I went to 3-4 different dealers as I had some whining, etc. Dealer A changed this belt, dealer B changed this , etc.

Westhchester 1st time around, diagnosed it was the water pump and replaced it. No more *low end whining* at all ! That;s just my opinion....