Tell her toshiba really means to-crappa. It could be that the computer was in standby mode when she opens the laptop. If all else fails have hold the power button down for 5 seconds and press the power button again. If the screen is still black, refer to my first statment.

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11 X5d JB/Cinnamon w/Bamboo/Premium/Tech/Cold/Rear Ent/Rear Climate/iPod/Roof Rails/Running Boards