Originally Posted by avonside

I would like to tell you about the recent Warranty issue I had with my Invision Headrest Monitors.
Basically the B screen had become irratic and often decided not to start up, I could hear the DVD spinning but no picture on the screen.
I contacted the dealer I bought the product from and they prompty ordered me a new screen without fuss or complaint.
I was kept informed by E-mail as to the expected date of the new screen arriving and being shipped out to me.
The new screen arrived and I refitted it into the car with ease.
All is now working fine.
Thankyou to Brenda at Brecht BMW and Lawerence at Invision for a painless warranty replacement.It is nice to know they stand by the product without fuss or question.