I suppose it could be viewed as a rant, but the sad fact is that it's all true! If they squeezed the 6FL USB/iPOD "Factory Only" option into the car, I would be willing to forgive them for all of this - even live with it. That's the one that really gets me... I ordered that option and they forgot it! I'm an idiot for taking delivery on it, but they assurred me it would be available as a dealer install. Those asshats.