"the squeaky wheel gets the grease" is a cliche because it's all too true. Like yourself, I don't like losing my temper. But in some instances, it's warranted. Congrats for hanging tough and getting a deal you can be happy about.

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Mark _______________________________
2001 X5 4.4i topaz blue/sand Sport, complete Dinan S2 , hitch, V1, tint, BSW Stage 1, Alpine INA-W910BT
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Life is not fair!
You can't protect people from their own stupidity!
Laughter makes life worth living