A little bit OOP (out of pocket) but the X repairs has started.

Dealer got NA to approve the pump and then after I gave them my warranty info for the dealer to submit for labor - they renegged on the pump and went after 3rd party warranty for pump and labor. $100 deductible. I was firm that BMW NA regardless of 3rd party warranty or not, should have honored this under goodwill as they replaced the pump awhile back due to some noise.

So all in all, including parts, labor and $100 deduct for water pump covered under xt warranty, I'm about $350 less. I even called out the SA on why he was charging me MORE than MSRP and was given the typical .......