Those of you that are saying your Lexus and Acura dealers treat you so much better, are also paying for your service each time you take your car in. I have had bills of over $400 twice when taking in my wife's Lexus for maintenance service. Trust me, I was paying for that car for the day! If you don't like what Enterprise gives you for free, upgrade to a nicer car and you will still come out ahead when you pick your BMW up at no cost.