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I had a similar thing happen. I don't remember the name of the company though. I'll have to find it, but it was a camera company from NY.
I placed the order overnight, and they called to confirm in the morning. I told them to cancel it when they called. The reason I told to cancel was because when they called, there were a million add-ons and fees that were not listed anywhere on the website. A $3000 camera set-up was actually going to cost me liek $4300. I told them no thanks in no uncertain terms.
They said there was a 15% restock fee, and I told them they hadn't taken it out of stock, because they hadn't even run my card yet, so I would not be paying any restock fees. They told they were already boxing it, had taken from the warehouse, blah, blah, blah. I told him to stick it - ain't happening. If he sold it to me for the price that was in my shopping cart, I'm in. Otherwise, no thanks. He tried to barter the fees, like from $1300 to $800. No thank you, brother, cancel.
I told them I would call Amex and tell them not to pay any fees, transactions, or anything from this company. The rep was actually threatening me, so I told him to go to the hot place, called Amex, and all was good.
Well, about a month later, I get a call from Amex about unusual charge activity to my card. I had, it seems, over the past few days, subscribed to about 20 online dating services, a bunch of porn sites, a few overseas kiddie porn sites, and some other things, using my Amex card. All told, something like $800. I had to cancel that card and get a replacement.
I couldn't prove it, but I know that bastard, who had actually said things like "I'll get even for canceling this order" did that crap.
I go to the store for stuff like now, even if it does cost a little more.
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