OMG! I just got a call from the Apple Store, and it was their senior ASM, who contacted me about an email that I sent to corporate about my "troubled" experiences with my Apple iBook G4 and with my Apple Store, who was not great. I got a call from this lady, and she wanted to know specifically what the store did wrong, and I didn't really want to be mean so I said sometimes they "dropped the ball" or were a bit lazy when checking the computers.
So, this is pretty much exactly what she said"
"Now, which iBook do you have?"
me: "the 14' in'
"And how much did you pay for it?
me:"about $1200"
"Ok, now what I can do for you is, if you bring your computer over here, I can give you a brand new MacBook, or use that credit towards the MacBook Pro, anytime you would like. You can walk into the store today, and walk out an hour later with a MacBook"
me: *speechless* Wow, that is so kind and generous of you! Thank you so much for that offer! I was thinking of getting a new computer when Leopard comes out, is you generous offer stil valid at that point in time?
"Yes".
me:" thank you so much! I will probably be in around october then. Thank you for your kindness and generousity!"
WOW!!!!
Sure, maybe they hate me now, since I sent a letter to corporate, saying they suck, (sent to
[email protected]), and how they are "horrendous", but oh well, I tried to make it up to her over the phone saying it wasn't the staffs fault, "just that they were overworked, and I know the staff is good, just sometimes spotty"
Ok, so I can probably get the middle macbook, white, for free, but I don't really like the glossy 13'' low res screen, and I'd much rather have an MBP, and since that I can take off 1,299, I get get a brand spankin' new MBP with leopard for $599!!!! Yeah!!