The toll free number is 800 831 1117. Mine is the same thing, the web does not show the right status and all the options that I ordered. One thing I did was I demanded the actual order printout from the dealer to make sure that they ordered the right options. Could not take the chance of another screw up. My X5 came last month but I did not take ownership since it was missing the 3rd row seat. They placed another order and to make sure they got it right this time, they sent me a printout of the order with the production number. The printout does not match with the options on the web so I'm assuming that it was just not updated. But for peace of mind, I will call the 800 number tomorrow to make sure that the right options are on the order.

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2007 E70 3.0