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Originally Posted by TheX5
I just got a production number from my dealer for my new X5 and when I logged into the order tracking system it is unsurprisingly in the "on order" state.
What alarmed me however was that when I went and looked under "Review Order Detail" the options were not the ones I had specified to the dealer! For example I had asked for comfort seats and they are not on my order, I had not asked for running boards and they are on my order etc.
I have a call into my dealer, but I was wondering if the order tracking system is inaccurate (which seems plain odd to me)
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My experience shows that the initial info if you log on immediately after getting the production number from the dealer is not accurate. You have to allow at least a day to elapse before things catch up. Calling the 800 number produces more timely results!