09-07-2007, 04:02 PM
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Member
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Join Date: Jun 2007
Location: Connecticut
Posts: 14
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Quote:
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Originally Posted by goldyf355
After discussing this same issue with my service manager at BMW Autohaus, I forwarded him this exact same link thinking it might expedite matters (IIRC, it is post #22 on that thread...)......two weeks later, still waiting for a call from him that the software upgrade has arrived. In the meantime, I have another little problem to be fixed, so I can wait a little bit longer to get it all done at once. I think it will take some time for the solution to filter down to all the dealers....especially here in Canada....
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I purchased my X5 mid-June '07 and have been experiencing the intermittent iPod to FM drop -- some days more frequent that others. I did the exact same thing you did, in that I forwarded the thread that talks about this issue being resolved refering to a'program 26' fix. Since then, after two requests, my service advisor has not responded to my requests asking for a status on the fix. I called BMW NA this week and they told me that it will "probably" be fixed in a Sept '07 software release but she couldn't confim. All she told me is that engineering is aware of the problem.
I suspect that BMW is covering up something since they have been extremely vague regarding when this issue will be resolved. What I find ironic is that other new BMW models are experiencing the same issue and if your car was manufactured before a certain date, they will supply you with a fix -- supposively a hardware fix.
I trust that BMW will resolve the issue but they are doing a poor job of communicating a committment as to when this will be fixed. I'm surprised for a company that prides themselves on good customer relations. Very frustrating....
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