In my experience w/ both brands, this is the case, but the experience at the Mercedes dealer is 10000x better than at the BMW dealer. And I think my Benz dealer has actually broken significantly less than my BMW dealer. At the Benz dealer they at least attempt to fix things (by replacing it) and at the BMW it's either cannot reproduce or bring it back next time, also both dealers have scratched my cars (BMW did it 2 times actually) and the Mercedes dealer handled the situation significantly better, for the BMW I ended up taking it to the Mercedes dealer's body shop b/c the BMW one is horrible.
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Originally Posted by AzNMpower32
Well, this is your typical Mercedes ownership experience:
1) Something's broken, you send it to the dealer.
2) It comes out more broken
3) Send it back to the dealer
4) It comes out broken again.
Repeat.
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2006 BMW X5 4.8is Lemans Blue/Beige/Dark Maple
-Nav, Comfort Seats, Heated Steering Wheel,
Rear Airbags, AUX Input
2009 BMW M3 Space Grey/Black/Carbon
-all options
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