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Originally Posted by golfer4life
These guys are supposed to be Certified BMW mechanics that's why they charge so much for labor and they can never diagnose it right the first time. It's like a trial and error and let's see if this works. Sounds like my HMO doctor. "Here's a prescription and come back if you don't feel better"
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That's Certified BMW Technician.
We can only do what we have the resources for. This is a first MY vehicle so rescources are limited. Almost everything is special order or back ordered. If I am troubleshooting a circuit and there is no published wiring diagram for it in our diagnostic system is that my fault?
Not to mention that we are not allowed to replace many compnents without approval from PuMA.
Don't blame the techs.