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:welcome:
Many people have had similar issues. More often then not it is a software issue. Check with the dealer to see what software version has been installed. The most recent software version is v27.1. Perhaps the car has been on the lot and no software upgrade was downloaded. I believe there is a Service Bulletin (SIB) that addresses this as well.
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2013 BMW X6M-current
2013 Audi S4-current
2007 BMW X5 4.8i (E70)-sold
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