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Originally Posted by mms
just loosen it a bit.
#17 bolt is on the side of the door behind the oval plastic cover. You have to remove that cover and you'll see it inside.
#9 & #11 is one piece that comes out once you loosen the #17 from the side.
Feel free to ask more if it doesn't work 
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I looked everywhere with that plastic cover removed.. for the life of me i just cant see it... maybe something broke and is covering it? does anyone have a pic? can someone take one for me? its fairly easy to remove the plastic cover.. ill be forever indebted to you