UCrewX5 and Tom G.,

The repair notice worked like a charm ...hiss is eliminated!!!
I want to thank you both for your contributions. The icelink now seems troublefree and enjoyable to use!

If it were not for this forum, I would have got a refund long ago. It's too bad the installers are not educated, and the current Dension support is not responsive with these fixes/tips along with making info readily available to consumers (i.e. Dension web-site support).

Guys, much thanks again!!!