me too buddy...i'm in the same boat. don't know what i need to do in order to pair it with my phone...when i dial it from the car i keeps saying this Verizon carrier not recognized (ummm, i have Cingular?)

once i even hit the sos button and couldn't turn it. BOY, I FELT LIKE AN IDIOT telling the sos guy..."umm, sorry just accidently the help button, MY BAD!!"

RINGMAN

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2002 325CiC (sold)
2004 X5 4.4i -Blk/Blk, Sports, Winter, Premium packages, Xenons, NAV + DSP, PDC, 22" Zinik rims