Dinan is giving you a hard time because the badges fetch a tidy profit when sold, so they are not ones to hand out $200 badges to every Tom Dick and Harry that do not have the "points". Also why they want the old set returned prior, as if they send out a new set, they are unlikely to ever have the old one arrive.

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BMWCCA Chapter President, Hawaii Chapter (fmr)
03' X5 4.4i, 02' MCoupe, 99' MCoupe (sold), 88' M3, 01' E39 M5