Took my car in for the 20K mile oil change and told them that my driver's side control bushing was bad. They looked at me, like usual, with "we'll make that decision ourselves" . . .

Got a call back, with the expected, "can't reproduce the customer's complaint with front bushing issue . . . . "

Go in and show them that turning the wheel causes a noise from the front wheel. Still not sold . . . took the master tech on a drive and tapped the brakes very quickly and lightly at a slow crawl, which produced a "thump" and a wiggle in the steering wheel. This got their attention. Bushing being replaced tomorrow.

Try this with your BMW technician . . . . good luck!