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Sorry to hear the problems you ran into, but you should definitely let your main BMW know (ours would be BMW of NORTH AMERICA). It is the dealerships fault for not addressing your issues seriously, that is just poor customer service. They do not deserve to be a BMW dealership if they treat you and other customers that way, I hope you notify your main BMW. Good luck!
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Sasakyan Kita
'96 E36 / '02 E53 Sold / '07 E70
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