I understand, and agree, that most of my issues are minor, even trivial. These issues have existed and worsened since I got the car. In the beginning I was understanding because the dealer was trying to fix them, or so I thought.

Reading this site I learned that many of my problems have been fixed, so I went back to the dealer to have them resolved. After multiple times in for service, all issues remain and new ones have occurred.

The dealer had my car in December for almost a week to resolve the issues. I got it back with all the same issues there AND my car thought it was overdue for service, all my gps locations were erased and everything was in miles. It was simple to get back to kilometers, no problem. I had quite a few entries in the GPS so that was a pain, but it would have been worth it to get these problems fixed.

The issue there was that I had these other inconveniences (minor or otherwise) and NONE of the problems had been fixed. None had even been really addressed. Because I picked the car up late in the evening, they couldn't fix the service warning. I had to schedule it for the following week to take it in (which was just after Christmas and I was busy).

Sure it's a first year and we must accept some problems. I just don't think that it's unreasonable to expect that the dealer AND BMW should stand behind their product and at least try to resolve them. If they were trying I would have continued to work with them.

Making excuses for them just allows them to get away with poorer service. The X5 cost me $90k. Is it really unreasonable to expect things to work or BMW to at least try to fix things?


This time of year is my busiest time. I can't aff