I agree, the delivery charge is often perceived as being not value for money, along with stamp duty and luxury car tax.

I didn't pay anywhere near this exhorbant price so I'm lucky. The only thing I couldnt get away from paying full amount was the stamp duty and LCT. Everything else, car and options etc was discounted

I even tell the dealer that I prefer to wash the car myself because they never will do it to my satisfaction. Furthermore I am absolutely paranoid about any swirls being in the paint.

If it wasn't for the salesman, salesmanager and the assistant service manager all of whom i get along with very well, I wouldn't have bought new and/or a BMW.

My feeling is you can't put a price on knowing people that are 'in the know' and therefore have the ability to positively influence your total ownership experience.

When I am looking to buy a new car I only talk to those two people in sales and when I have a problem, enquiry or need some technical advice I talk only to Marco. I'm actually feel taken care of.

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2008 X5 3.0sd Sports
Space Grey, Camel Leather, Bamboo Trim, 214 alloys

Previous cars
2000 E46 323i Steel Blue
1997 E39 528i Oxford Green
1999 E39 535i Orient Blue
1997 E39 540i Black
2005 A170 Atoll Blue
2005 E90 325i Alpine White
2006 E53 3.0d Sports