SUBJECT
Tailgate Soft-close Malfunction

MODEL
E70 (X5) produced up to 10/2007

SITUATION
When the upper half of the tailgate is closed and then immediately opened, the striker may stay in the lower/fully closed position, making the tailgate difficult to close.
CAUSE
A software error relating to the signal sent to the tailgate striker
CORRECTION
Software update
PROCEDURE
Program the vehicle with the most recent Progman version (target data status E070-07-09-515 or later). Refer to SI B09 05 01 (Coding, Individualization and Programming), Procedure B.
Note that Progman will automatically reprogram all programmable control modules that do not have the latest software.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
Please refer to the latest KSD for all applicable labor operations and allowances.
If the appropriate labor operation is not contained in KSD, then a work time labor operation should be used.
Defect Code
51 24 00 15 00