A friend of mine ordered a new BMW (335i) and evidently it arrived at the dealer 4-5 days ago however he is being told for the 3rd or 4th time now that the car still "isn't ready." Since he did not request ANY dealer installed options what could possibly be going on? What exactly constitutes "dealer prep" anyway? And what do you guys think is the likelihood that the car might have been damaged in shipping and they are trying to repair it? Should he demand to see the car or get it in writing that there is nothing wrong with it? ANY advice would be helpful. Thanks!