Update...Still no call back from TireRack as I was promised. Today I went to a local retailer who ordered the two tires I needed directly from Bridgestone which will be in on Monday. The same two tires TireRack had back-ordered 1-2 weeks...Scratch that 8-10 weeks. A call would have been nice.

Anyway...I now get to see how quick they respond to a refund. I hope this process goes smoother than the order I placed.

Too bad because my first two experiences were great. The true test of a company is when there is a problem. I hope they take something from this because it caused me great frustration and about $200 extra dollars not counting the $400 of mine TireRack still has.

Oh well.