I just forked out for the DVD for the 3 series, and a CD for my X5. CD is fine, but the blasted DVD version has dropped
all the roads for my town

The CD V14 is fine, but Sensis have just omitted the roads from my place, only 50km from the Melbourne CBD on the DVD. Oh, and they were there on V13.
Needless to say the DVD is going back for a refund, but the response from BMW was equally disappointing: basically, what do you expect us to do about it, why don't you phone Sensis?