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Originally Posted by DawgBone
My guess would be the lower tailgate latch is either malfuctioning, or isn't aligned right...If I don't slam the lower tailgate with force, the door will go down, but will open right back up....Maybe try slamming it close, and see if the hatch will remain closed then....<<snip>>
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You're right that the lower tailgate needs to be closed properly. It has to latch on both sides otherwise the tailgate will open back up. I thought initially that the lower tailgate needed slamming but you press it firmly in the center, you should hear it latch on both left and right sides.
Jason, You may want to check that your lower tailgate is properly shut. Also check that the auto tailgate appears completely closed and latched when you close it.