Just for the record... first time I tried to do the update, It said loading software and then the screen went blank (before the progress bar).

I left it alone for like 15 minutes, no luck. I turned the car off and played with the eject button for a couple of minutes and finally the CD came out. Tossed it in the trunk and left it alone for a couple of hours.

I came back with a newly burned CD a couple of hours later, turned the key to position 1 and inserted the newly burned CD and left the car alone. Came back 15 minutes later, it said the upgrade was complete and to push OK.

Problem solved.