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Originally Posted by umnitza
You are reading one side of the story, yet again, you would be happy to note that there was a second side of the story. We will not rehash it.
There are links on BimmerFest.com that you can look up with our responses. We will not go into it.
Pepatrick, thank you for your openess.
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It shouldn't matter. The customer is ALWAYS right. Sometimes...you have to spend money to make money. In your case, you should have done whatever it took to make your customer happy (King in this case)...and in return, I'm sure he will post some very positive comments...which in my opinion, is a far more effective way of advertisements than you can do on your own. I'm sorry, but true customer satisfaction and comments DOES matter and I will NOT do any business with anyone that have less than a 99% customer rating.