Pretty simple. You'll see the numbers printed on the connector. if you look at the side of the connector you'll see a silver tab. Use a small screwdriver and press that in while gently pulling the wire, it will pull right out.
regarding the not charging. Check the ground - Brown wire. My guess is that it is connected to a blank on the other connector. If you are pairing fine then leave the green and white wires alone. Red is power, and brown is ground - these are the only two you'll need to mess with. Also, on the car side of the connector, pull the cover off and see what you are connecting to.
Good luck.
jett
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