WOW.
This whole situation just went from bad to worse. My stealer told me I have cracks in 3 out of 4 of my sidewalls! They replaced the tire with the biggest crack in it. Which, by the way, is out of MY pocket. But the guy said there is no need to replace the other 2 because the cracks do not go all the way though to the inside.

I told him the whole situation smells VERY funny. I can understand getting unlucky with one of 4 new Michelin Latitudes, and getting a gash in one of them. But 3 out of 4??!! In less than 2 weeks time? Come on!

I was trying to be nice, without the usual "let me speak to your manager" escalation. But I'm really at a loss for what to do. I've now been "double-dipped" for 1 tire, and 2 out of the remaining 3 have cracks in the sidewall, which were not replaced because he said the service guys checked the depth of the cracks, and they're "not very deep".

I asked him where they get their tires from and he said Tire Rack. Anyone seen any issues with Tire Rack in NY/NJ area?

I think I need to escalate this to the Service Manager. I don't feel like riding around on what are supposed to be spanking new Michelins with cracks in the sidewalls.