I had the same problem, but was still under warranty. I had them change the mirrors, they tried to tell me that they were aftermarket add-ons!! The Stealership also tried to b/s me into paying half for the warranty work because the mechanincs wouldn't be paid full price for warranty work!!

Sorry your mirrors aren't working, it really pissed me off too!

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2005 545i Sports/Prem Package
(Retired) 2003 X5 4.4i-sport package, cold weather package, OEM trailer hitch, 20' replica metallic pewter 215's, X-pipe, Navi w/ custom splash (MUFC logo), cross drilled brembo rotors with Akebono ceremic pads.