You can always install Linux on the IBM. Which will rival OSX.

I think the #s are skewed, I would think that most people bring Mac's back for repair because they are unfamiliar or it may be harder to get to the 'guts' - I would love a Mac laptop, but would be more hesitant to crack it open and fix any hardware defects it may have. So I'd bring it in for repairs. As far as any of the PC/windows based laptops - I'd troubleshoot it to death before I sent it back to manufacture or repair tech. Even then I'd probably just reinstall windows xp.

i.e. (no pun intended), my vista on both my PC and laptop have decided to take forever to bring up the "connect to" window for wireless connectivity. Not to mention Vista has dropped my physical Nic card from the OS as well.

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2005 LeMans Blue e53 4.8is
MODs
///LeMans Blue RBs///Intravee II///Sirius///ACS Spoiler///AiB v3///HID Fogs///LED Tails///
///215 20" Ferric Gray///MTEC Pedals///DVD Headrests///SMG M Wheel///AFE CAI Stage 2