All I will say is that my Remus cat back system on my E53 looks better than that does after 6 years of use . Oh, and it cost me $800 at the time . Thanks for the update Juicer, and keep us posted on not only your refund, but also the new contestants! Bigger pictures would definitely be appreciated. You have been extremely patient with Stebro, so hopefully they will take care of you. We all know that word of mouth on forums like this can make or break a supplier . Good Luck!