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Old 06-19-2008, 05:46 PM
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juicer juicer is offline
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Join Date: Aug 2005
Location: X5world
Posts: 204
juicer is on a distinguished road
Guess what everyone - Dan flicked me an email last night after "I" chased "them" again.
He said refunds will be paid "NEXT" week again
So thats 3 months since I ordered the system, 2 months to resolve and get it - almost a month of unfullfilled promises of a refund.
I stressed that it needs to be completed today (Friday) as they said last week it wuld be refunded last week.

If this does not happen today, then i think we have enough unhappy people for a class action and I have everything ready to go with my bank (who are aware) and Paypal (who are aware).

If the refund does not happen today I will also cut n paste all the comms from this company that came as MSN private messages and all the emails so you can see a true history of what has been said and how I have been treated.

There is no reason that I can see, nor they have provided, for a simle charge back on my credit card to occur. Its totally bizarre that they would allow their company to fall into disrepute on this forum and others - not to mention the wider marketplace. My fear is that they are already winding up.

To those on the ground in Canada that have provided valuable contacts, and offered to help, I may be contacting you tomorrow - so stay tuned.

I am so disapointed that they couldnt have rectified this situation earlier and feel for all of you caught up in this - imagine - if it all went smoothly, judging by the number of exhaust topics - these gys culd have sold significant numbers of product!
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2008 E70 4.8i M Sport, Aero Package, Saphire Black on Black
215 21" wheels, Comfort Seats, Active Headrests, Sunroof, Premium Sound, Einsenmann Exhaust
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2005 E53 X5 4.8is (donated to wife)
2007 E90 323i M Sports Tourer (retired)
2006 E46 M3 Cabriolet (retired)
2001 E53 X5 4.4i Sports (retired)
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