Out of warranty.
And so the wait begins...

my last phone was 12:30 where the update was they're 20 minutes away
Come 1:10, I called and they were 30 minutes away.

Just got notified that their *truck* broke down and another dispatch should be there by 2 PM EST.

I knew this was how my day was going to be the minute I knew I needed a tow.........

At least I have the laptop to keep me semi busy....