Michelle,
I would seriously consider checking with the Better Business Bureau and on the internet to see if there are any customer complaints.
I was close to using Terminix at one point, then did a search and found over 54 pages of customer complaints:
http://www.syix.com/emu/html/tccmain.html
I ultimately decided on a pest control company by reviewing ratings on the BBB.
__________________
----------------------------------------------------------
"When two people agree on everything, one of them is not necessary" - Arliss