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Originally Posted by blkbeast
Do you know how to clean the laser lens? Is this something I can do myself? Also, how can I clean the lens if it is not even accepting the DVD? Do you know if there are replacement parts that I can purchase? If so where? Thanks for your help!
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Try with a standard CD/DVD laser cleaning disc. One that uses a wet-type cleaner (isopropyl alcohol or similar) and has a little brusch / pad that you moisten.
Get it from your local computer shop.