Hendrick in Charlotte? Somebody actually got descent/honest service from them? My self level problem is still here, and they didnt take out half of the dents they promised they would and I paid for. Emailed the GM, and followed up with a letter. No call back. I never even got a call from BMW asking how the service was. This is my 3rd BMW, and the service I am getting is ruining the great experiences I had with the first two. What good is BMW's CPO warrantee if they arent going to honor it? I really like the X6, but at this point I dont think it is in my future unless something improves. Anybody have anything good to report about BMW of Columbia?