Thanks Tom, the dip switches (both sets of them) are all "up" or off, as delivered default. Tried it w/ the iPod configuration switches "down" or "on" but that made matters worse so I returned them to "up" or "off", which returns me back to where I currently am.

Might this be a defective unit and any kind of test I could try to see? The dice was purchased from EAS, which was great to deal with.